Article

Received 21.05.2025

Revised 18.10.2025

Accepted 27.11.2025

Retrieved from Vol. 29, No. 2, 2025

Pages 71 -81

Halak, I., Bilonoh, O., & Ovchar, D. (2025). The state of driver personnel management at Ukrainian logistics providers. The National Transport University Bulletin, 29(2), 71-81. https://doi.org/10.33744/2308-6645-2025-2-29-71-81

The state of driver personnel management at Ukrainian logistics providers

Iryna Halak Oksana Bilonoh Denys Ovchar

The article discussed the issue of driver personnel management in Ukrainian logistics companies, which is particularly relevant in the context of full-scale war, which has caused a significant labour shortage, particularly among drivers (25-30% in freight and passenger transport). Martial law, mobilisation, migration and changes in market requirements have exacerbated the challenges for the logistics sector, requiring a rethinking of personnel management strategies. The object of the study was the process of managing driving personnel in logistics provider companies in conditions of economic instability. The purpose of the article was to determine the current state of driver personnel management in Ukrainian logistics providers under martial law, identify relevant problems, trends and challenges in this area, and formulate directions for improving personnel policy in logistics companies in order to increase their operational efficiency. The research methods included analytical, statistical, abstract-logical and survey methods. The study identified the main problems in driver personnel management: a significant shortage of personnel due to mobilisation (an average of 5 drivers per company), high staff turnover (74.3% of companies), unsystematic training (68.6% provide training only when necessary), limited career growth opportunities (only 8.6% have individual plans), low level of automation (6.9%) and uneven comfort conditions (23.3% provide only basic conditions). At the same time, companies are actively adapting by assigning drivers to specific vehicles (71.4%), using GPS trackers to monitor performance (60%) and engaging alternative categories of employees (89.7%). The results of the study can be used to develop recommendations for improving management processes in logistics service providers, enabling them to adapt effectively to economic instability and crises

staff turnover; crisis situations; motivation; staff shortage; automation; training; work environment comfort
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https://doi.org/10.33744/2308-6645-2025-2-29-71-81